Yes, Woirld Moving & Storage M & S will be able to move you from any state to any other state and vice versa. We can do ANY interstate move!

Woirld Moving & Storage Moving and Storage can also move you within the state of California but only if it's office or commercial move.

Absolutely, Woirld Moving & Storage Moving and Storage can have professional packers come to your residence and pack everything.

Yes, Woirld Moving & Storage Moving and Storage can move your vehicle.

Yes, arrangements can be made to move your pet(s).

In the case of dressers and chest of drawers you may leave the drawers full so long as they contain clothes, blankets, pillows and other soft items. In the case of desk drawers, you will need to empty them. China cabinets should be emptied and the contents packed. Cabinets and entertainment centers should be emptied although any drawers they contain could be filled with soft items. If you have any questions regarding this, please call our office.

Our crew will disassemble the beds and remove the table legs. They will also remove bookshelves from desks and do any other minor disassembly necessary to transport your goods safely. These services are included in the cost of your move. Some items, depending on the labor involved are the customer's responsibility to take apart. If you have any questions about a specific item, please contact your relocation consultant to determine if it is your responsibility or ours.

We are liable on the minimum basis of $0.60 per pound per article which is the industry standard. We also offer Extra Care Protection which covers your goods for their replacement value. Please discuss this matter with our relocation consultant for details.

We are liable for cartons that are packed by owner. If any carton you pack has visible damage to the carton, we are then liable under whichever level of valuation you have selected. This damage must happen while it is in the carrier's possession. If a carton has no visible damage, we are not liable for the contents. If we packed the carton, we are liable for all the contents under whichever valuation level you have selected.

Press-wood (or particle-board) furniture is furniture that you buy flat-packed (factory-packed) and take home and assemble within your home. Furniture like this is not meant to be moved assembled. It typically cannot bear the stresses of relocation. You have two options, we can move it assembled but you will be asked to sign a waiver absolving us from any liability for it. Your best option is to disassemble it or have us disassemble it. It will travel safest disassembled.

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Know Your Rights and Responsibilities Before Selecting a Mover

Before moving your household goods, movers are required to give you this brochure and a booklet entitled Your Rights and Responsibilities When You Move. They provide basic information that will help you understand the documents that a mover will ask you to sign. The booklet also explains your rights if your household goods are lost or damaged. Copies of this brochure and booklet can be downloaded from the Web site www.protectyourmove.gov, which has additional helpful consumer information.

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Use Only Registered Movers

Make sure the mover you select has been assigned a USDOT number, is registered with FMCSA to engage in interstate transportation of household goods, and has the proper level of insurance.

You can determine if a mover is registered with FMCSA by accessing www.protectyourmove.gov, or calling FMCSA at (202) 366-9805 for licensing and (202) 385-2423 for insurance.

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Read and Understand All Information Provided by the Mover

The mover should provide you with the following basic documents as part of your move:

Estimates
The estimate should clearly describe, in writing, all charges for services the mover will perform. Make sure the estimate is signed by the mover.
Do not accept oral estimates.

Order for Service
The order for service is a list of all the services the mover will perform and shows the dates your household goods will be picked up and delivered.

Bill of Lading
The bill of lading is a contract between you and the mover and a receipt of your belongings. You should be given a partially completed copy of the bill of lading before the mover leaves the residence at origin.

Inventory List
The inventory is the receipt showing each item you shipped and its condition. Be sure you receive a written copy of the inventory after your household goods are loaded, and that you agree with its description of your household goods' condition.

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What if There Is a Problem?

Dispute Settlement Program
Before moving your household goods, interstate movers are required to provide you with information regarding their dispute settlement program. Movers must offer a neutral dispute settlement program as a means of settling disputes that may arise concerning loss or damage of your household goods.

Loss or Damage of Goods
If your goods are damaged or missing at delivery, request a company claim form from the mover. Complete the claim form to the best of your ability. The mover will tell you where to mail the completed form. You must file a written claim with the mover within 9 months of delivery. Your claim must be in writing but does not have to be submitted on a mover's claim form. It is suggested that you send the claims information to the mover by certified mail.

If you are not satisfied with the settlement offer made by the mover, you have the option of submitting a loss and damage claim with the mover's dispute settlement program or to seek other legal remedies.

Applicable Transportation Charges
The charges that a mover assesses for its services must be contained in a published tariff, which must be made available to you upon request. If you feel that a mover has overcharged you, you can contact the Surface Transportation Board at 1-866-254-1792 to obtain further assistance.

Filing a Complaint
FMCSA does not have the authority to resolve claims against a moving company. However, you may file a complaint against a mover by visiting http://nccdb.fmcsa.dot.gov or calling 1-888-DOT-SAFT (1-888-368-7238) Monday–Friday between the hours of 9:00 a.m. to 9:00 p.m. e.s.t. Your complaint may trigger a Federal enforcement investigation against the mover.

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Key Definitions

Broker: A company that arranges for the truck transportation of cargo belonging to others, utilizing for-hire carriers to provide the actual truck transportation. A broker does not assume responsibility for the cargo and usually does not take possession of the cargo.

Tariff: A list of rates, rules, regulations, and available services. Each mover publishes its own tariffs and these must be provided to you upon request.

We treat every move As if it were our own